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Payments are processed within 24 hours of task approval. If it has been more than 48 hours, email payments@taskonphone.com with your registered mobile number and task ID. We resolve all payment queries within 2 business days.
Yes. If you believe your task was unfairly rejected, email support@taskonphone.com within 14 days of the rejection with your task ID and the reason you believe the rejection was incorrect. Our review team will assess within 5 business days.
Go to your Account Settings in the app or website and navigate to Payment Details. You can update your UPI ID directly there. Changes take effect on the next payout cycle. For urgent updates email support@taskonphone.com.
Email business@taskonphone.com with a brief description of your task requirements, budget, and timeline. Our business team will get back to you within 48 hours with a custom plan. You can also explore our enterprise options on the main site.
You can request account deletion by emailing support@taskonphone.com from your registered email address with the subject line "Account Deletion Request". We will process the request within 30 days. Any approved earnings will be paid out before deletion.
For all scholarship-related queries, visit the Scholarship Program page which has a detailed FAQ section. You can also join our WhatsApp community for quick answers, or email support@taskonphone.com with "Scholarship Query" in the subject line.
Our support team is available Monday to Saturday, 10 AM to 6 PM IST. We typically respond within 24 hours.